Terms & Conditions
Delivery:
We are committed to delivering your furniture to you as promptly as possible. Please visit our Delivery page.
Darren's Designs reserves:
The right to alter the pricing and the design of the website at anytime, however the price that we confirm to you on receipt of your order will not be altered.
Pricing:
All pricing and delivery includes GST,
Pricing and GST and delivery are in New Zealand dollars (NZ$)
Cancellation of order: (very important)
Cancellation made within 24 hours of placing your order will be refunded in full. After this time we cannot refund your payment (As all our furniture is made to order) Sorry we cannot refund freight charges, we apologise for any inconvenience this may cause you, thank you
Quality Guarantee:
At Darren's Designs we believe that we provide quality products and excellent value for money, however, if you are dissatisfied with your purchase, please return the item to us in it's original condition within 14 days for a full refund. Sorry we cannot refund freight charges, we apologise far any inconvenience this may cause you.
Your Privacy:
This is very impotent to us personal information provided to us at Darren's Designs such as your Name, address, email address or phone number is used only for the purpose of filling orders we will never sell, trade or knowingly share your details with a third party for commercial use. From time to time we may email you with news about special offers, products or services. You can cancel receiving such communication from us at Darren's Designs by telephone or emailing us at info@darrensdesigns.co.nz
Contact details:
Please feel free to contact us on any questions you may have about anything you have seen on our website. Please email us at info@darrensdesigns.co.nz your are very welcome to phone us. We are always very happy to answer any queries you may have about our furniture, we are able to offer expert advice to help you plan a perfect bedroom for your special child. We look forward from hearing from you soon. Happy shopping
Taking reasonable care of your goods:
You agree to take reasonable care of the goods from the time that they are delivered to you until the time that they are returned. Example: of a failure to take reasonable care of goods may include if you use the goods, if your failure to take reasonable care of the goods means that they cannot be resold as new we reserve the right to apply a charge of 30% of the price you paid for the goods, which you agree we may discount from your refund for the goods. If the goods are damaged whilst in your care (including damage caused in assembling or disassembling the goods) if you fail to return all parts of the goods or otherwise if your failure to take reasonable care of the goods means that we reasonably believe that resale will not be possible at all, you agree that we may withhold payment of all or part of the refund in respect of the goods are compensation for our loss on these goods.
Conditions of collection:
Collection of the goods will only take place from the delivery address to which they were delivered.
Collection free:
We will charge a reasonable fee for the cost of sending a representative to collect your goods. You agree that we may set the collection fee against any sums being refunded to you. Collection fees will apply to each collection made by us and will be charged in full even if not if not all the items you ordered are being returned. If you are returning your goods because they are manufacturers default, NO collection fee will be charged.
Refunding your money:
We will make all refunds into your Bank account. The refund will include the cost of the returned goods, less any charges for failure to take reasonable care of the goods and any collection fees.